Vista Equity Partners Acquires Customer Success Startup Gainsight

Customer Success shaking hands

This week, PE firm Vista Equity Partners Management LLC (Vista) announced it has acquired customer success startup Gainsight. According to reports, the deal is valued at $1.1 billion. Qatalyst Partners served as financial advisor and Wilson Sonsini Goodrich & Rosati acted as legal counsel to Gainsight. Kirkland & Ellis LLP served as legal counsel to Vista.

Gainsight was originally founded in 2009 as JBara Software. In 2013 the company brought in current CEO, Nick Mehta and rebranded the company as Gainsight. The company’s Customer Cloud offers solutions which focuses on customer success, product experience, revenue optimization, and customer data, all of which helps businesses optimize customer experience.

With this new deal, Gainsight will continue to offer its current serv...

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