Frequently Asked Questions
Cancellations
You may change or cancel your subscription at any time. To change or cancel your subscription, please contact Customer Service at [email protected]. We do not accept cancellations by mail, or by any other means.
Refunds
Absolutely. We have a 100% No-Risk Guarantee policy. If you don't like your Buttonwood Tree subscription within the next 7 days, we will happily refund 100% of your purchase. No questions asked.
Monthly
When cancelling a monthly subscription, all future charges associated with your subscription will be cancelled. You may notify us of your intent to cancel at any time, however your cancellation will become effective at the end of your current billing period. You will not receive a refund; your subscription access and/or delivery and accompanying subscriber benefits will continue for the remainder of the current billing period.
Annual
If you cancel an annual subscription, your subscription and other subscriber benefits will end immediately upon your cancellation and you will receive a refund prorated to the effective date of your cancellation. If you cancel within the final 30 days of your subscription, the cancellation will not take effect until the end of your current billing period. You will not receive a refund; however your subscription access and/or delivery and accompanying subscriber benefits will continue for the remainder of the current billing period.
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Payment Methods
All packages require credit card payment, and are automatically renewed.
All of our subscriptions are on automatic renewal for your convenience. You do not have to worry about mailing back renewal notices or missing issues if you forget to renew. You have complete control over your subscription and can contact us to change or cancel at any time.
Plans
Each plan includes the same all access features. Check out our content here for a specific breakdown of what you can expect.
